XDAYS Privacy Policy
Effective Date: 2024-02-12
This Privacy Policy describes how XDAYS, a smarthome app developed by The XDAYS Co., Ltd., collects, uses, and discloses your personal information when you use our app or access our website.
Information We Collect
We collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, and home address. We collect this information when you create an account, subscribe to our newsletter, or contact us for support.
- Device Information: We collect information about the devices you use to access our app, such as the type of device, operating system, and unique device identifier.
- Usage Data: We collect information about how you use our app, such as the features you access, the time you spend using the app, and the actions you take.
- Home Automation Data: We collect information about your home automation devices, such as the type of device, the status of the device, and the commands you send to the device.
How We Use Your Information
We use your information to:
- Provide you with access to our app and website
- Personalize your experience with our app and website
- Send you important updates and notifications
- Respond to your customer support requests
- Improve our app and website
- Develop new features and services
- Comply with legal and regulatory requirements
Sharing Your Information
We may share your information with the following third-party service providers:
- Cloud service providers who store our data
- Payment processors who handle your payment information
- Data analytics providers who help us understand how you use our app and website
- Marketing partners who help us promote our app and website
We will only share your information with third-party service providers who have agreed to protect your information in accordance with this Privacy Policy. We will not sell or share your information with any other third parties without your consent.
Your Choices
You have the following choices regarding your information:
- You can access, update, or delete your personal information by logging into your account or contacting us.
- You can unsubscribe from our marketing emails by clicking on the unsubscribe link in any email we send you.
- You can control how we collect and use your device information by changing your device settings.
Data Security
We take steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or app is completely secure, and we cannot guarantee the security of your information.
Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [your email address]
By phone: [your phone number]
By mail: [your mailing address]
Additional Information for Users in Thailand
We comply with the Personal Data Protection Act of Thailand (PDPA). You have the following additional rights under the PDPA:
- The right to withdraw your consent to the processing of your personal information
- The right to object to the processing of your personal information
- The right to access your personal information
- The right to rectify your personal information
- The right to erase your personal information
- The right to restrict the processing of your personal information
- The right to data portability
You can exercise these rights by contacting us using the contact information above.
This Privacy Policy is governed by and construed in accordance with the laws of Thailand.
Thank you for using XDAYS!